Terms of Service and Privacy Policy
Last updated: January 1, 2025
Effective: January 9th, 2024
About Us
Your privacy is important to us, so we’ve developed this Privacy Policy to explain how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services, and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we use your personal information, please contact us via e-mail at support@docassistant.ai.
What Personal Information We Collect and How We Collect It
We collect personal information that you provide directly to us:
Contact Information: If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.
Payment Information: To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third-party payment processing company. Use and storage of that information are governed by the third-party payment processor’s applicable privacy policy.
Survey Information: You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide feedback, participate in promotions, or use other features of the Services.
How We Use Your Personal Information
To send you our newsletter or other information or marketing about our Services.
To reply to your questions, inquiries, or customer service requests and send notices, updates, or security alerts.
To provide you with information about the Services you request or which we feel may interest you.
To monitor and analyze trends, usage, and activities in connection with our Services to improve them.
To facilitate contests, sweepstakes, and promotions, and to process entries, prizes, and rewards.
To detect, investigate, and prevent fraudulent transactions and other illegal activities on the Services.
To carry out obligations arising from any contracts entered into between you and us, including for billing and collection.
How We Share Your Personal Information
No Marketing to Third Parties: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.
Service Providers: We may share your personal information with vendors, consultants, and other service providers who process your personal information on our behalf.
Business Transactions: Personal information may be shared during negotiations of any merger, sale of assets, financing, or acquisition of our business.
Legal Obligations: We may disclose your personal information without your consent to comply with a court order, law enforcement, or other legal requirements.
Your Marketing Choices
Opt-Out: You can unsubscribe from marketing messages through a link included in the messages we send.
Non-Marketing Messages: Even if you opt out, we may still send you non-promotional emails for administrative or support purposes.
Consent for Sharing: We will ask for your consent before sharing your personal information with third parties for their direct marketing purposes.
Retention of Your Data and Deletion
We retain your personal information only as long as necessary for the purposes for which it was collected. When deciding how long to keep your data, we consider:
The nature, sensitivity, and amount of personal information.
The potential risk of harm from unauthorized use or disclosure.
Relevant legal requirements.
However, we may retain personal information if necessary to comply with legal obligations, file legal claims, or defend against legal claims.
International Transfers
Your personal information may be stored or processed outside your country of residence, subject to applicable laws and protections.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy from time to time. Please revisit this page periodically for updates.
Contact Us
If you have questions or concerns about this Privacy Policy or our use of your personal information, please contact us at:
DocAssistant AI, Inc.
131 Continental Dr, Suite 305
Newark, DE, 19713, US
support@docassistant.ai